PRIVACY

 
Location: 24501 Walden Center Drive, Bonita Springs, FL 34134

Hours: Monday - Friday: 8:00 am - 4:00 pm

Photo ID & Barcode Hours:
Tuesday: 1 - 3 pm
Wednesday: 9 - 11am & 1 - 3pm
Friday: 9 - 11am

Phone: (239) 947-8563
Fax: (239) 947-3606

For: Vehicle bar codes for gate access, resident traffic issues, animal issues, noise complaints.

For EMERGENCIES, call 911! After, if you are able, call Main Gate: 495-2937.

Gates:
Gate Access Authorization System: 495-3802
North Gate (Pelican Colony Boulvard): 495-1797
Middle/Main Gate (Pelican Landing Parkway): 495-2937
South Gate (Pelican's Nest Drive): 495-0402
Colony Main Gate (Coconut Road): 947-9950
Colony South Gate (Pelican Colony Boulevard): 495-6498

Ryan Morris - Privacy Manager - ryanmorris@pelicanlanding.com

Subcommittee Info: Click HERE.

Nuisance Alligator Reporting
1. Call 866-FWC-GATOR (866-392-4286). You will given a reference number.
2. Call the Privacy office at (239) 947-8563 with your reference #.
3. The Privacy Department will then coordinate with the department to have the situation assessed.



Pelican Landing is a gated community with gatehouses located at each entrance designed to control and monitor access to the community. This amenity includes Privacy associates, employed by Securitas, who staff these gatehouses 24 hours a day - 7 days a week, in addition, also provides two roving patrols. The Privacy staff provides information and aid to residents and their guests, as well as report any unlawful activity to the proper authorities. The Privacy associates are not police officers and do not have arrest powers, nor do they carry firearms. The Privacy Patrol is authorized to uphold the Association's regulations. Those committing traffic violations will be fined.

For convenient access into the community, Pelican Landing residents are issued vehicle bar code decals for opening gates. When passing through a gatehouse entrance, residents must use caution allowing only one vehicle at a time to pass through. If traveling too closely to another vehicle, the gate arm may automatically drop and cause vehicle damage.

Residents are asked to use the gate access authorization system in advance, day or night, when expecting guests. The gatehouse staff will make every effort to ensure that guests are allowed quick and courteous entry. If authorization has not been cleared for a visitor, the staff will attempt to contact the resident for authorization prior to admittance. If authorization is not received, the guest will not be admitted into the community.

Residents who have recurring guests or service company visits must include the names of all such individuals and parties on their Resident Access Form on file in the Administration Office. Each person or company listed as an authorized guest must still stop at the gatehouse and will then be allowed access into the community.

All vehicles entering Pelican Landing without an official community pass will be stopped at the gatehouse and processed according to community access control procedures.

Registered vehicle bar code decals are issued to residents who have a personal vehicle. Temporary passes are available for residents with rental cars and for friends or family members who do not reside on property. These passes require homeowner approval and may be renewed every 90 days.

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