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 Privacy & Gate Access
Privacy
Office:
24501 Walden Center Drive (Community Center)
Bonita Springs, FL 34134
 Hours:   Monday - Friday: 8am - 4pm
Phone: (239) 947-8563   Fax: (239) 947-3606
Contact: Harold Barger - Privacy Manager
Ryan Morris - Assistant Privacy Manager
      
For: Vehicle bar codes for gate access, resident traffic issues, animal issues, noise complaints.
For EMERGENCY situations, call the Middle/Main Gate: 495-2937.
Vehicle Bar Code & Photo ID Schedule > Monday: 9 - 11am (Jan - March)
Tuesday: 1 - 3pm
Wednesday: 9 - 11am & 1 - 3pm
Friday: 9 - 11am
Gates: Gate Access Authorization System 495-3802
North Gate (Pelican Colony Boulvard) 495-1797
Middle/Main Gate (Pelican Landing Parkway) 495-2937
South Gate (Pelican's Nest Drive) 495-0402
Colony Main Gate (Coconut Road) 947-9950
Colony South Gate (Pelican Colony Boulevard) 495-6498


Mission Statement
The mission of the Privacy Department is to provide a safe community and protect
property values for all of Pelican Landing in an efficient, flexible manner.

Vision Statement
It will be our responsibility to be responsive to the needs of Pelican Landing
residents as it relates to their privacy and peace of mind.
Our effectiveness is
measured by the added sense of comfort we provide our residents.


> Privacy Department Goals
 


The Privacy Committee meets on the 3rd Monday of the month at
8:30 am in the Community Center.

All are welcome to attend these meetings.
Privacy Committee Meeting Minutes  > Click Here


Privacy Committee Chair: Frank Toner   (239) 949-3788
 


   Back-to-School Safety

    On Monday, August 18, close to 80,000 students and 5,000 teachers with the Lee County
    School District will begin the 2008/09 school year. As a result, there will be nearly 700 school
    buses on the road, along with the many parents who choose to drive their children to school. The
    Lee County Sheriff's Office would like to remind citizens to review these school safety tips.
 

ALERTS

     > Identity Theft from your Mailbox
     > Fraud Alert: Winner's International Sweepstakes
     > Fraud Alert: Your Grandchildren Need Help?
     > Fraud Alert: Tips to Avoid Identity Theft
     >
ID-protection ads come back to bite pitchman (San Francisco Cronicle)
     > Fraud Alert: Have You ICEd Your Phones?
     > Fraud Alert: Telephone Scams
     > Fraud Alert: Economic Stimulus Check Scam
    
> Traveling Criminals
    
> Fraud Alert: Fake Debt Collection Agencies

     > Fraud Alert: Fake Charities
     > Crime Prevention tips from the Lee County Sheriff's Department

    
> Lee County Sheriff's Office--Quarterly Report
     > Credit Card Fraud

 


Hurricane Info

       > Pelican Landing Storm Emergency Management Plan
       > Family Hurricane Plan - Lee County Emergency Management

 

Please drive safely!     Speed Limit - 25 MPH     Stop at all stop signs.

Community Emergency Response Team (CERT)

Would you like to assist your fire department and gain valuable knowledge to protect your family during a disaster? If so, you can become a member of the Bonita Springs Fire Control and Rescue District's Community Emergency Response Team (CERT). Members will be instructed in: Disaster Preparedness, Fire Extinguisher Training, Disaster Medical Operations, Search & Rescue, Disaster Psychology and Terrorism.

For more information or for registration information, visit www.bonitafire.org/page6CERT.html.

 > Traffic
     Violations
 
   Policy
Bicyclists:
  Please use caution
 when exiting the gates
 
Florida law states that bicycles are vehicles and must:
  1. Be ridden single file with traffic direction, 
  2. STOP at all STOP signs 
  3. Yield the right of way to all pedestrians.
 
Florida law states that bicycles are vehicles and must:
  1. Be ridden single file with traffic direction, 
  2. STOP at all STOP signs 
  3. Yield the right of way to all pedestrians.
 
Walkers &
Rollerbladers
Please use sidewalks when available.  If it is necessary, walk or rollerblade along the edge of the road. Always rollerblade WITH traffic, and walk AGAINST traffic.


Pelican Landing is a gated community with gatehouses located at each entrance designed to control and monitor access to the community.  This amenity includes Privacy associates, employed by the Association, who staff these gatehouses 24 hours a day - 7 days a week. 
The Privacy staff provides information and aid to residents and their guests, as well as report any unlawful activity to the proper authorities. The Privacy associates are not police officers and do not have arrest powers, nor do they carry firearms.  The Privacy Patrol is authorized to uphold the Association's regulations.  Those committing traffic violations will be fined.

For convenient access into the community, Pelican Landing residents are issued vehicle bar code decals for opening gates.  When passing through a gatehouse entrance, residents must use caution allowing only one vehicle at a time to pass through.  If traveling too closely to another vehicle, the gate arm may automatically drop and cause vehicle damage.

Residents are asked to use the gate access authorization system in advance, day or night, when expecting guests.  The gatehouse staff will make every effort to ensure that guests are allowed quick and courteous entry.  If authorization has not been cleared for a visitor, the staff will attempt to contact the resident for authorization prior to admittance.  If authorization is not received, the guest will not be admitted into the community.

Residents who have recurring guests or service company visits must include the names of all such individuals and parties on their Resident Access Form on file in the Administration Office.  Each person or company listed as an authorized guest must still stop at the gatehouse and will then be allowed access into the community.

All vehicles entering Pelican Landing without an official community pass will be stopped at the gatehouse and processed according to community access control procedures.

Registered vehicle bar code decals are issued to residents who have a personal vehicle.  Temporary passes are available for residents with rental cars and for friends or family members who do not reside on property.  These passes require homeowner approval and may be renewed every 90 days.

 

Gate Access Authorization System (239) 495-3802

After the recorded greeting, the caller needs only to state the name of the guest(s) and their date of arrival.  After stating this information, the caller is to press the star (*) key to end the recording or hang up.  Pressing the star key stops the system's recorder and saves system memory space.  Regardless, the message is recorded.  This system allows a 15-second message to be recorded.

When residents call from a telephone outside of Pelican Landing or from a second phone number within their property, the system will prompt the caller for a 'ten-digit phone number.' The number the system is asking for is the resident's registered Pelican Landing telephone number. After this is entered, the system will verify the resident is calling by requiring the resident to enter their four-digit security code.  Once this is entered, the system will prompt the caller to state the guest information for recording.

Some helpful tips to remember when using this system:

  1. Don't wait until the last minute to call in a guest.  It takes time for the system to distribute the message to all gatehouses.

  2. The busiest calling times are from 7:00 am to 10:00 am daily.  Calling the day or night before will save the frustration of getting a continuous busy signal.

  3. Do not state name or address, the system recognizes the registered telephone number and other resident information.

  4. Please remember that this system is for gate entry only.

  5. If a resident wishes to allow guests use of the Pelican Landing amenities, please call the Administration Office at (239) 947-5977 to request car and/or guest passes to be left at one of the gatehouses for guest pick up.

 

How To Avoid Fines For False Alarms

For those residents with alarm systems, the following is recommended to help avoid being fined by the Lee County Sheriff's Department should an alarm go off while away from Pelican Landing:

  1. Select a trusted keyholder.  The FIRST call from a resident's alarm monitor company should be to the keyholder.  The keyholder can visit the residence, check, clear, and reset the alarm if false.

  2. The SECOND call from the alarm monitor company should be to the Pelican Landing Main Gatehouse at (239) 495-2937.

The Pelican Landing Privacy Patrol will be dispatched by the Main Gatehouse to the residence, check the perimeter, and clear the site with the designated keyholder.  If ANYTHING looks suspicious to either the keyholder or the Privacy Patrol, the Lee County Sheriff's Department will be dispatched.

One more recommendation...  Have the alarm system and sensors checked AT LEAST once a year by the alarm company, preferably before heading north for the summer and before the Florida storm season.

Residents can help the Pelican Landing Privacy Team and the Lee County Sheriff's Department by selecting a keyholder and making sure the alarm system functions properly.

Useful Links:
 
> Security Alarm Responsibilities from the Lee County Sheriff's Department <

> Lee County False Alarm Ordinance <

 

Lee County Sheriff's Office
Auto Theft & Burglary Crime Prevention Recommendations

Keep your car doors locked at all times.

Remove stereo faceplate.

Keep all valuable items out of sight.

Keep high-tech components in the trunk or take them with you.

Don’t hide spare keys in or on your vehicle.

Activate your anti-theft device.

Use a steering wheel locking device. 

Keep your vehicle registration and personal papers in a location that only you know. 

Engrave your driver’s license number on stereos and speakers.

Never leave your wallet, cash; check book or credit card in the vehicle.

Keep your vehicle in a locked garage. 

Report all suspicious activities to law enforcement (239) 477-1000